Free freight for retail orders over $60

Returns & Exchanges

If you're not completely satisfied with your new Lily & George purchase you are welcome to exchange it for a full refund or an alternative product, within 30 days of your purchase along with the original receipt.

The returned product must be unused, and in the original packaging with all tags still intact. You will need to cover the freight cost of the returned items(s) and for the new items coming to you.

If your item has arrived damaged or in a less than perfect state, please contact us immediately so we can put this right for you. In this instance, any freight or processing costs will be covered by Lily & George.

Please email shop@lilyandgeorge.co.nz if you need to return or exchange an item.

Damaged Items

Due to the nature of our products, damage is very rare. In the unlikely event one does arrive to you in less than perfect condition, please contact us right away and we can put it right for you.
shop@lilyandgeorge.co.nz

 

 

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